Make sure the remote monitor is not turned off by pressing the OFF button. So, the advice is to turn off the remote monitor on the remote side instead of turning it off from the local side. Therefore, you may encounter a black/white screen or some black/white applications like games, graphics, AutoCAD, etc. When the remote computer monitor is turned off by pushing the OFF button, the monitor/graphics card driver automatically turns off some display images to reduce energy consumption. Turn off the remote monitor from the local side Then download the newest version from the UltraViewer official site. Navigate to Control Panel > Programs > Uninstall a program. So if you have encountered UltraViewer connecting shows black screen, you are advised to download the newest version of UltraViewer. Download the UltraViewer newest versionĮvery software will constantly release a new version to fix previous issues, add new functionality or enhance the performance of the software, and so does UltraViewer. How can you fix UltraViewer black screen or UltraViewer blank screen issue? Don't worry. Sometimes, UltraViewer will show a black or blank screen on the local computer when connecting to the remote computer. How can I fix UltraViewer connecting shows black screen?” When connecting to the remote computer using UltraViewer, I'm getting a black screen in version 6.2 tried connecting 3 times.
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